Operating model Clarity that every team can act on Prioritization and goal frameworks, written accountabilities, the Product Trio and OKRs tracked in the open. The operating model built at FTI Group for a company of more than 11,000 employees, and again at Conrad Electronic across seven product teams. Case studies Conrad Electronic FTI Group
Product discovery Discovery every team can run for itself Research operations built three times. At Conrad Electronic a participant panel grew from 200 people to more than 7,000 in two years, with 300+ interviews through a company-wide repository. At FTI Group the same infrastructure went in from nothing, ahead of a team that grew to eleven. Case studies Conrad Electronic FTI Group
Design system A design system that pays for itself Two design systems built in two organizations, each funded before a token was named. The sequence that worked both times: make the case in the currency the business already uses, fund it as a product, pilot it, and write the governance down. Case studies Conrad Electronic FTI Group
Product design From evidence to shipped revenue Ten research-led initiatives at Conrad Electronic in 2025, carrying €30.3M of EU revenue impact in their first twelve months, nine of them validated in A/B tests. Before that, FTI Group's homepage and comparison page rebuilt on the design system and launched at a 9 percent higher click-through rate. Case studies Conrad Electronic FTI Group
